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Last updated: January 2026

Patti Privacy Policy — How Your Information Is Collected, Used & Protected

Your privacy is our highest priority at Patti. This page clearly explains what information we collect, why we collect it, and our commitment to never sharing it with anyone under any circumstances.

🔒 Privacy — At a Glance
🛡️ SSL 256-bit encryption active
🚫 No data sold or shared with third parties
🔐 KYC Data Is Strictly Confidential
🗑️ Right to Request Data Deletion
👁️ You Have the Right to Access Your Own Data
📧 Contact: support@patti.asia

How does Patti protect your privacy?

Patti protects your data across six key areas

🔒

Industry-standard encryption

Every transaction and data exchange is protected with SSL 256-bit encryption — the same technology used by the world's leading banks.

🚫

Data is never sold

Your name, phone number, payment details — none of it is ever sold or transferred to any advertiser or third party. Not ever.

🎯

Only essential information

Patti only collects what is genuinely necessary to provide our services. We do not ask for unnecessary information or collect data beyond what is needed.

👁️

Transparent Data Use

This page clearly explains exactly how your data is being used. There are no hidden agendas — Patti believes transparency is the foundation of trust.

🗑️

Right to erasure

If you close your account or submit a deletion request, your personal data will be removed. Any information we are legally required to retain will be kept, but everything else will be deleted.

🔔

Notification of policy changes

Registered members will be notified in advance by email or in-app notification whenever significant changes are made to the Privacy Policy.

patti
256-bit
SSL encryption
Zero
Data Sales
24/7
Security monitoring
6 Years
Proven track record of trusted service

This page provides a detailed overview of Patti (patti.asia)'s privacy policy. When you use the Patti website or app, certain information is collected — either automatically or directly from you. This policy clearly explains how that information is used, where it is stored, and who can access it.

Patti believes your data belongs to you. We are its custodians — not its owners. That is why this policy is not a legal formality for us; it is a commitment to you.

📌

1. Introduction & Scope

Applies to Everyone

This Privacy Policy applies to all users of any Patti service — website visitors, registered members, and mobile app users alike. Continued use of the service constitutes acceptance of this policy.

This policy has been written in Bengali so that everyone in Bangladesh can easily understand it. If you have any questions, contact support — you'll receive a response in Bengali.

📅 This Privacy Policy was last updated in January 2026. In the event of any difference from a previous version, this version shall apply.

📋

2. What Data We Collect

Patti collects two types of data — information you provide directly, and information collected automatically as you use the service.

2.1 Information You Provide

  • At Registration: Mobile number, full name, date of birth
  • For KYC verification: a photo of your National ID card or passport
  • At payment: mobile banking number (bKash, Nagad, Rocket)
  • During support sessions: what you say or type

2.2 Automatically Collected Information

  • Device type, operating system & browser version
  • IP address & approximate location
  • Which pages you visited and how long, and where you clicked
  • Login times, session duration, and transaction history
Data Type When it is collected Required?
Mobile number At registration Yes
Full name At registration Yes
National ID During KYC Verification Yes, on withdrawals
Payment Number For Deposits & Withdrawals Yes
IP address On Every Login Automatic
Device Information While Using the App or Browser Automatic
🎯

3. Use of Information

Transparent Purpose

Patti uses your information only for the specific purposes outlined below — nothing more.

3.1 Service Operations

  • To create your account and verify login
  • To process payments and complete withdrawals
  • For KYC Verification and Identity Confirmation
  • To maintain betting history and transaction records

3.2 For Security

  • To detect and prevent fraudulent activity
  • To Prevent Multiple Accounts or Bonus Abuse
  • To Prevent Unauthorized Account Access

3.3 Service Improvement

  • To analyze which features are used most
  • To diagnose and fix bugs & technical issues
  • To improve app and website performance

3.4 For communication

  • To send important account or payment notifications
  • To Assist During Support Sessions
  • Promotional messages — only with your consent
ℹ️

You can opt out of promotional messages at any time by contacting support or adjusting your preferences in account settings. This will not affect any other services.

🚫

4. Data Sharing Policy

Patti never sells your personal data to advertisers, data brokers, or any other third party. However, data may be shared in the following limited circumstances:

4.1 Payment Processing

When you transact via bKash, Nagad, or Rocket, only the information necessary to complete that transaction is shared with the respective mobile banking provider. Patti does not control how these providers handle that data — their own privacy policies apply.

4.2 Legal obligations

Patti is required to provide data in response to valid legal orders or investigations by Bangladeshi or international authorities. In such cases, only the specific data requested in the order will be shared — nothing more.

4.3 Technology Partners

Certain technology services are used to operate the platform — such as cloud hosting and security software. These providers work under Patti's instructions and are not permitted to use your data for their own purposes.

✅ Summary: Your data is never sold, never given away for free, and never shared for marketing purposes.

🍪

5. Cookies & Tracking Technologies

The Patti website and app use cookies and similar technologies. These are stored as small files in your browser or on your device and help improve your experience.

5.1 Essential Cookies

These cookies are essential for the platform to function. They are used to maintain login sessions, handle security tokens, and process payments. They cannot be disabled.

5.2 Functional Cookies

These cookies remember your language preference, display settings, and previous session data. Disabling them means you will need to log in each time and your saved settings will be lost.

5.3 Analytics Cookies

Used to understand how features are being used. No personal identity is involved — only aggregate statistics. These cookies can be disabled from your browser settings.

💡

To disable cookies, go to your browser settings. Keep in mind that disabling essential cookies may cause issues with logging in or making payments.

🛡️

6. Data Security Measures

Patti has implemented multiple layers of technical and operational safeguards to protect your data.

🔐
SSL-256 encryption

Active on all data transfers, meeting international banking standards

👁️
24/7 Monitoring

Automated fraud detection system always active

🔑
Two-Factor Authentication

Additional security layer for suspicious login attempts

🗄️
Secure servers

Encrypted databases used for all data storage

👥
Restricted access

Only Authorized Staff Can Access the Data They Need

🔄
Regular Audits

Security measures are regularly tested and updated

That said, no method of transmission over the internet is 100% impenetrable. Patti is committed to maintaining the highest level of security, and in the event that any data is compromised due to a technical issue or third-party attack, members will be notified immediately.

⚖️

7. Your Rights

Your Rights

As a Patti member, you have several important rights over your own data.

👁️
Right to access your data

You can request to see all the information Patti holds about you. The support team will respond within 7 business days.

✏️
Right to rectification

You can correct any inaccurate information in your account. Updating your name or phone number may require verification.

🗑️
Right to erasure

When closing your account, you may request that your data be deleted. Any information we are legally required to keep will be retained — everything else will be removed.

🚫
Right to restrict processing

To opt out of promotional communications or restrict specific types of data use, please contact support.

📤
Right to Data Portability

You can request a copy of your account and betting history data in a portable format.

To exercise these rights, email our support team at support@patti.asia or reach us via live chat.

🗓️

8. Data Retention

Patti does not retain your data any longer than necessary.

8.1 While Your Account Is Active

While your account is active, all data is retained — including account details, payment history, and betting records. This information is essential for delivering our services.

8.2 After Account Closure

When an account is closed, most data is deleted within 30 days. Financial transaction records, however, must be retained for a specified period due to legal and regulatory obligations.

8.3 KYC Data

Identity verification documents are typically retained for up to 5 years in line with international financial regulations. This is a legal requirement — it is not at Patti's discretion.

🔞

9. Protection of Minors

Patti's services are strictly for users aged 18 and above. We do not knowingly collect data from anyone under 18.

Age is verified at the point of registration and confirmed again during the KYC process via a government-issued ID. If there is any suspicion that an underage individual has registered, the account is immediately closed and all collected data is deleted.

⚠️

If there are minors in your household, use parental control software on your device and keep your account login credentials out of their reach.

🔄

10. Policy Updates & Contact

10.1 Update Process

Patti may update this Privacy Policy at any time. Minor changes will simply reflect a new date on the page. For significant changes, registered members will be notified by email or in-app notification at least 14 days in advance.

10.2 Continued use after updates

Continued use of the platform after a new policy takes effect will be considered your acceptance of the updated terms. If you do not agree with the changes, you have the right to close your account.

10.3 Contact

For any privacy-related questions or requests:

  • 📧 Email: support@patti.asia
  • 💬 Live Chat: Available 24/7 — typically responds within 30 seconds

📅 This Privacy Policy was last updated in January 2026.

📖

Patti Privacy Policy — why it matters to you

Most people skip the privacy policy before signing up on a new platform — that is completely understandable. Few have the patience to read page after page of fine print. But betting platforms are a different matter, because you are not just using an app — you are submitting identity documents, sharing payment numbers, and depositing money.

At the heart of Patti's privacy policy is one core promise — your data exists to serve you, not us. That sounds simple, but plenty of platforms don't live up to it. They sell user behavior data to advertisers, share it with marketing firms, or pipe it into third-party analytics tools. Patti does none of that.

KYC and identity verification can feel unsettling — where exactly does a photo of your national ID end up? At Patti, this information is stored solely for identity verification and legal compliance. It is held on encrypted servers and accessible only to a limited number of authorized staff, and only for verification purposes.

Patti handles your payment information with equal care. Your bKash or Nagad number is used only for that specific transaction. Patti cannot view or control anything else within your mobile banking account using that number. Payment numbers are used exclusively to credit deposits and process withdrawals.

IP addresses and device information are collected for security purposes. If someone attempts to access your account from another country, or a login occurs from an unrecognized device, the system detects it and takes precautionary action. This data is collected solely to keep you protected.

Cookies are simpler than they sound. Essential cookies are what allow any website to function properly — from keeping you logged in to remembering form data. Patti only uses what is strictly necessary. There are no advertising or tracking cookies on Patti.

Reading a privacy policy can feel like a chore, but Patti has made it as simple as possible — in Bengali, in plain language, with each topic covered separately. That's because Patti believes an informed member is the best kind of member. When you know where your data goes and how it's kept safe, you can enjoy the platform with complete peace of mind.

FAQ

Frequently Asked Questions

The primary way to get support at Patti is through live chat — just tap the chat icon at the bottom right of the website or app, any time of day. Support is available 24/7, and a Bengali-speaking representative typically responds within 30 seconds — even at 3 in the morning. For non-urgent matters, you can email support@patti.asia and expect a reply within 4–8 hours. Whether it is a payment issue, an account question, or a privacy-related request, the support team is there to help.

Start by checking a few basics: make sure your password is correct, Caps Lock is off, and your internet connection is working. If that doesn't help, use the "Forgot Password?" option to reset it via OTP sent to your mobile number. If that still doesn't work, or if your account appears suspended or locked, contact us immediately through live chat. Support will verify your identity and let you know what caused the issue. Sometimes our system automatically locks an account for security reasons — for example, if login attempts are detected from different countries. This is done to protect you, and a quick conversation with support will get it sorted fast.

Your Data Is Safe — Join Patti Today

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